Privacy Policy

Who this policy covers

This policy describes how EX24 Digital LLC handles personal information in connection with this website and with business inquiries sent to us. EX24 Digital LLC is a company registered in New Mexico, United States.

This website does not require an account. It is not a checkout or a customer portal. If a separate written agreement covers a paid engagement, that agreement also applies to information exchanged for that work.

Information we collect

We collect information in two ordinary ways.

Contact information. If you email us or otherwise write to us, we receive what you choose to include. That may be your name, email address, telephone number, company, and the contents of your message.

Website usage data. When you open this website, the hosting infrastructure records technical information used to deliver the pages. That can include your IP address, browser type, device type, the page requested, the date and time, and a referring address if your browser sends one.

We do not ask you to create a profile on this website, and we do not knowingly collect sensitive personal information through it.

How we use information

We use contact information to:

• reply to inquiries, partnership notes, and service requests
• keep ordinary business records of those conversations
• perform a service you have asked us to discuss or provide

We use website usage data to:

• operate and secure the website
• diagnose technical problems
• understand basic traffic so the site can be maintained

We may also use information where needed to comply with law, respond to a lawful request, or establish or defend a legal claim.

We do not sell personal information. We do not use information collected through this website for cross-context behavioral advertising.

Cookies

This website does not use advertising cookies or third-party analytics cookies.

Hosting and security providers may process technical request data, and may use a strictly necessary cookie or similar technology where that is required to deliver or protect the site. You can control cookies in your browser. Blocking a strictly necessary cookie may affect whether a page loads correctly.

Service providers

We use service providers to host this website, deliver email, and, where needed, support ordinary business operations. They may process information for those tasks. We do not authorize them to use it for their own marketing.

A paid engagement may also involve a third-party platform, such as an advertising, commerce, or software service. Information processed on that platform is subject to the platform’s own terms and privacy policy.

Data security

We use reasonable administrative and technical measures appropriate to a business website. No method of transmission or storage is completely secure, and we do not guarantee absolute security.

Data retention

We keep correspondence for as long as needed to respond, maintain ordinary business records, and meet legal, accounting, or security obligations. When information is no longer needed for those purposes, we delete it or de-identify it.

Server logs are kept for a limited operational period set by the hosting provider.

Your requests

You may email contact@ex24digital.com to ask what contact information we hold about you, to correct it, or to ask us to delete it. We may need to confirm that the request relates to you before we act on it.

We will consider the request under applicable law. We may keep information that we still need for legal, security, or legitimate record-keeping reasons, and we may decline a request where the law allows that.

The choices available to you depend on where you live. Nothing in this policy limits a right that applicable law does not allow us to limit. If you are a California resident, you may ask which categories of personal information we collected and whether we sold or shared them. As stated above, we do not sell personal information and we do not share it for cross-context behavioral advertising.

Children

This website is directed to businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, email us and we will delete it.

Where information is processed

EX24 Digital LLC is established in the United States. If you contact us from another country, your information may be processed in the United States and in other countries where our service providers operate.

Changes to this policy

We may update this policy by posting a revised version on this page and changing the date above. The revised policy applies from the date it is posted.

Contact

EX24 Digital LLC
New Mexico, United States
contact@ex24digital.com